Terms & Conditions
Last Updated: 12 August 2025
Plain English Summary: By using our website or downloading our Digital Content, you agree to these terms. We collect your email to send you our Digital Content and occasional updates. You can unsubscribe anytime.
Contact us at hello@alphabetguides.com with questions.
1. Definitions
“Service” means the website at https://www.alphabetguides.com and all content, features, and services provided through it.“You” or “User” means any person who accesses or uses our Service.“Operator” means Alphabet Guides, an unincorporated trading name operated as a sole proprietor in the UK. Contact details are available via hello@alphabetguides.com.“Content” means all text, graphics, images, audio, video, code, software, website design and other materials available through the Service.“Digital Content” means any downloadable or electronically delivered materials provided via the Service, including, without limitation, e-books, e-book samples, infographics, newsletters, guides, templates, reports, and other downloadable or online materials.“Third-party Links” means links to external websites, products, or services not owned or controlled by us.“Subscriber” means a User who has provided their email address to receive our Digital Content and communications.
2. Acceptance and Acknowledgement
By accessing our website, downloading our Digital Content, or subscribing to our email list, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our Service.
3. Eligibility and Age Requirements
You must be at least 13 years old to use our Service or provide your email address. Users under 13 are prohibited from subscribing to or downloading our materials. We recommend parental guidance for users aged 13-17. Our Privacy Policy at www.alphabetguides.com contains additional age-related provisions that align with these requirements.
4. Scope of Service
Our Service provides Digital Content (for example: e-books, e-book samples, infographics, newsletters, guides, templates, reports, and other downloadable or online materials) in exchange for your email address. We may also provide blog posts, newsletters, and promotional content.
Important: Any purchases you make are through third-party websites linked from our site. These purchases are governed by the third party's terms and conditions, refund policies, and customer service procedures, not ours. We are not responsible for third-party transactions.
5. Email Subscription and List Management
5.1 Subscription Process
To receive our Digital Content, you must:
Provide a valid email address
Give explicit consent via a non-pre-ticked opt-in checkbox
Complete our double opt-in process by confirming your subscription via email
We keep consent logs (including timestamp, IP address, and consent wording) to demonstrate compliance with data protection requirements.
5.2 Consent and Communications
By subscribing, you explicitly consent to receive our Digital Content and occasional emails about related content, promotions, and third-party offers.
5.3 Unsubscribe and Suppression Policy
We process unsubscribe requests promptly and remove unsubscribed addresses from active lists within 24–72 hours. We retain a suppression record (hashed email + unsubscribe date) for 3 years to ensure you are not re-contacted in error. Re-subscription requires you to complete the subscription confirmation process, including double opt-in reconfirmation, and will clear any suppression only once confirmed.You may unsubscribe at any time using the link in our emails or by contacting hello@alphabetguides.com.
5.4 List Management
We reserve the right to remove subscribers who breach these terms or whose email addresses bounce repeatedly.
6. Intellectual Property and Licence
6.1 Ownership
All content on our Service, including Digital Content, text, images, and website design, is owned by us and protected by copyright and other intellectual property laws.
6.2 Limited Licence
We grant you a limited, non-exclusive, non-transferable, non-commercial licence to download and use our Digital Content for your personal use only.
6.3 Restrictions
You may not:
Redistribute, share, or resell the Digital Content
Use the Digital Content for commercial purposes
Modify, adapt, or create derivative works
Remove copyright notices or attribution
Use our trademarks or branding without authorisation
6.4 Permission Required
Any use beyond personal use requires our prior written permission. Contact hello@alphabetguides.com for requests.
7. User Obligations and Prohibited Uses
You agree to:
Use our Service lawfully and respectfully
Provide accurate information when subscribing
Respect our intellectual property rights
Comply with all applicable laws
You must not:
Use automated tools to scrape or harvest content
Share login credentials or subscriber-only content
Use our Service for illegal or unauthorised purposes
Attempt to interfere with the Service's operation
Violate any third party's rights
We reserve the right to suspend or terminate access for users who breach these terms.
8. Third-Party Links and Affiliate Relationships
8.1 External Links
Our Service may contain links to third-party websites, products, or services. These are provided for convenience only.
8.2 No Responsibility
We are not responsible for third-party content, terms, privacy policies, or business practices. Any purchases or interactions with third parties are solely between you and them and are governed by their terms and refund policies.
8.3 Affiliate Disclosure
Some links may be affiliate links where we receive a commission if you make a purchase. This relationship does not affect the price you pay.
9. Disclaimers
9.1 Educational Content Only
IMPORTANT: Our Digital Content and content are for educational and informational purposes only. They do not constitute professional advice of any kind.
9.2 No Warranties
We provide our Service "as is" without warranties of any kind, whether express or implied. We do not guarantee accuracy, completeness, or suitability for any particular purpose.
9.3 Your Responsibility
You use our content at your own risk. We recommend seeking professional advice for specific situations or decisions.
10. Security
We take reasonable technical and organisational measures (e.g., HTTPS, access controls) to protect your data, but we cannot guarantee absolute security. See our Privacy Policy at www.alphabetguides.com for full details on data handling.
11. Limitation of Liability
11.1 Consumer Rights
Nothing in these Terms excludes or limits our liability for death or personal injury from our negligence, fraud, or other liability that cannot be limited by law. Consumers retain their statutory rights.
11.2 Business User Liability Cap
For business users, our total aggregate liability for any claims arising from your use of our Service is limited to the greater of $250 or the total amounts paid by you in the 12 months prior to the claim.
11.3 Excluded Damages
Subject to clause 11.1, we shall not be liable for any indirect, consequential, special, or punitive damages, including loss of profits, data, or business opportunities.
12. Indemnification
You agree to indemnify and hold us harmless from any third-party claims, damages, or expenses arising from your: (a) breach of these Terms; (b) misuse of the Digital Content or Service; or (c) unlawful acts. This indemnity excludes claims arising from our negligence or wilful misconduct.
13. Termination
13.1 Our Rights
We may suspend or terminate your access to our Service for breach of these terms or other reasonable cause.
13.2 Effect of Termination
Upon termination, your right to use our Service and Digital Content ceases immediately. Provisions relating to intellectual property, disclaimers, liability, and indemnification survive termination.
13.3 Voluntary Termination
You may stop using our Service and unsubscribe from our emails at any time.
14. Changes to Terms & Conditions
We may update these Terms & Conditions from time to time. We will post changes on our website and, for material changes, send email notification to subscribers. Continued use of our Service after changes constitutes acceptance of the updated terms.
15. Privacy, Data Processing and Cookies
15.1 Data Handling
Our collection and use of personal information is governed by our Privacy Policy at www.alphabetguides.com. By using our Service, you consent to such processing.
15.2 Email Processing
We use MailerLite (hosted in Ireland) as our email processor. MailerLite processes subscriber personal data only on our instructions under a Data Processing Agreement and may use authorised sub-processors; transfers are subject to appropriate safeguards.
15.3 Cookies
We use minimal cookies necessary for website functionality. If we implement tracking cookies in future, we will provide appropriate notice and consent mechanisms.16. Copyright and Takedown ProcedureIf you believe content on our Service infringes your copyright, please contact hello@alphabetguides.com with: (a) your contact details; (b) identification of the copyrighted work; (c) location of the infringing material; and (d) statement of your authority to act. We will review your request promptly and take appropriate action where necessary.
17. Dispute Resolution and Governing Law
17.1 Governing Law and International Users
These Terms are governed by the laws of England & Wales. If you access the Service from outside the UK, local laws may apply and may provide additional rights.
17.2 Informal Resolution
Before starting formal proceedings, please contact us at hello@alphabetguides.com to attempt to resolve any disputes informally.
17.3 Alternative Dispute Resolution
If informal resolution fails, both parties may agree to mediation or arbitration through a recognised dispute resolution service. Participation in alternative dispute resolution is voluntary and requires mutual consent.
17.4 Court Proceedings
You retain the right to bring proceedings in the courts of England & Wales.
18. Legal Notices
Legal notices may be sent by email to hello@alphabetguides.com with the subject line "Legal Notice — Alphabet Guides". Notices are effective upon our acknowledgement, and we may request reasonable verification for formal legal communications.
19. Miscellaneous
19.1 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
19.2 Assignment
We may assign these Terms to a successor entity. You may not assign your rights without our written consent.
19.3 Severability
If any provision is found unenforceable, the remaining provisions continue in full effect.
19.4 Electronic Communications
You consent to receive communications from us electronically, and such communications satisfy any legal requirement for written notice.
19.5 Waiver
Our failure to enforce any provision does not constitute a waiver of our rights.
19.6 Entire Agreement
These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between us regarding your use of our Service.
19.7 Interpretation
Headings are for convenience only and do not affect interpretation. "Including" means "including without limitation."
20. Contact Information
For questions about these Terms & Conditions, please contact us at:
Email: hello@alphabetguides.com
Website: https://www.alphabetguides.com